Contact us
Secure messaging
If your email contains confidential information, such as personal or membership information, please send it to SuPer encrypted.
Phone service 09 2727 910
SuPer’s phone service can help you with issues with your membership or at work. The service is open Monday to Thursday, 9:00 a.m. to 1:00 p.m. Exceptions may apply.
SuPer has a new phone system. At the beginning of each call, you will be greeted first by a digital assistant. Please select your preferred language and briefly describe why you are calling. Your call will be connected to the right service after.
Membership matters
Membership matters include, for example, updating your personal, membership or workplace details, joining SuPer as a member, and membership fees.
- You can check and update your own membership details in the Oma SuPer service, or contact us regarding membership matters by encrypted email.
Employment matters
Employment matters include, for example, pay, working hours, annual leave, dismissal, lay-off, sick leave or occupational safety. The phone service is available for SuPer members only. Please have your membership details ready for verification at the beginning of the call.
- If your workplace has a shop steward, please contact them before getting in touch with SuPer.
- You can also contact us electronically either via an online form or by sending an encrypted email.
- To help us assist you more quickly, please include your name and SuPer membership number, contact details and your current workplace in your message.
- All messages will be handled confidentially.
Professional matters
Professional matters can be related to staffing levels, competency, professional titles, medication administration, patient and client safety, documentation, vocational education, and the recognition of qualifications.
- You can contact us electronically either via an online form or by sending an encrypted email.
- To help us assist you more quickly, please include your name and SuPer membership number, contact details and your current workplace in your message.
- All messages will be handled confidentially.
Unemployment security
For matters related to unemployment security, please contact the Super Unemployment Fund.
SuPer’s personnel
To see a listing of all SuPer’s personnel, please choose one of the language options below.